Leaders in Customer Experience
Senior customer experience leaders meet a range of challenges and opportunities as they develop strategies for success. Consero invites those executives to assess and share perspectives on the greatest concerns of the function.
Attendee-Driven Content, Unmatched Connections
From virtual activations to multi-day forums, every event is designed for customer experience professionals and their most pressing concerns.
Customer Experience
Customer Experience & Contact Center Forum
The Biltmore Miami, Coral Gables, FL
March 10–12, 2025
DetailsCustomer Experience
Customer Experience & Contact Centre Forum
Sopwell House, St. Albans, UK
25–27 June 2025
DetailsCustomer Experience
Customer Experience & Contact Center Forum
The Wigwam, Litchfield, AZ
October 8–10, 2025
DetailsWho Attends
Leaders Across Customer Experience
From the customer experience leads of international organizations to the most innovative service provider executives, Consero attendees are transformational champions for the consumer.
- C-Level
- Deep Functional Expertise
- Key Decision-Makers
Our Attendees:
Consero Insights
The Power of Perspectives
Consero attendees are among the most influential voices in their fields—so we’re giving their ideas a platform beyond our events. Explore topics, tips, and takeaways sure to empower new perspectives.
“Consero’s events are uniquely suited to individuals who want to get valuable perspective from peers both within their industry and across industries on relevant topics challenging today’s service organizations. The connections you make to talented executives allow you to gain perspective and give back in ways that help the service industry prosper as a whole.”
Where We Specialize
The Consero experience is focused around one of five core functions—Legal, Human Resources, Procurement, Customer Experience and Technology.