Customer Experience

Customer Experience & Contact Center Forum

The Woodlands Resort, Houston, TX

October 4–6, 2026

Request Invite

Today’s contact center is the foundation of the modern customer relationship.

In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.

Request Invite

Forum At A Glance

Multi-day experiences at high-end destinations.
Seamless blend of active panel discussions and intimate breakout sessions.
Thoughtfully incorporated business meetings and engaging down-time opportunities.

General Session
KnowledgeBridge Discussion
Cocktails

SPEAKING FACULTY

Critical Voices, Exceptional Dialogue

Hear from and interact with some of the most influential voices in this space.

Michael Aronowitz

Senior Vice President, Revenue Growth

VXI Global Solutions, LLC

Spencer Cannon

Vice President of Growth

Buwelo

Sam Collin

Manager of Enterprise Sales

Kustomer Inc.

Janice Finder

Executive Director, Patient Experience Clinical Services - askMDAnderson

University of Texas, MD Anderson Cancer Center

Lauren Guidry

Regional Head of Customer Care and Business Excellence

CMA CGM

Adam Levin

Founder & CEO

Reddy

Catheryn Li

CEO

Simple AI

Cecilio Murillo

System Director, Access Innovation - Physician Enterprise

CommonSpirit Health

Cheryl Smith

Director, Global Customer Service

Eastman Chemical Company

Jeremy Stroud

Vice President, Customer Service & IT Delivery

Heartland Dental

Tim Tarantello

Managing Director, Orkin Customer Contact Centers

Orkin, LLC

Eric Williamson

Chief Marketing Officer

CallMiner

Our Event Partners

Related Upcoming Events

From virtual activations to forums and roundtables at destinations across the country, Consero adapts to serve its attendees. Here’s what’s coming up within your field.