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Customer Experience

Customer Experience & Contact Center Executive Summit

Kimpton Hotel Eventi, New York, NY

July 22, 2026

 

Today’s contact center is the foundation of the modern customer relationship.

In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.

SPEAKING FACULTY

Critical Voices, Exceptional Dialogue

Hear from and interact with some of the most influential voices in this space.

Casey Denby

Vice President, Sales

Zenarate

Joep Everts

Senior Vice President, Customer Service

Elsevier

Adam Levin

Founder & CEO

Reddy

Paramita Pal

Head of Customer Experience, Credit Card & Unsecured Lending

TD

Eric Williamson

Chief Marketing Officer

CallMiner

Our Event Partners

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