Customer Experience

Customer Experience & Contact Center Executive Summit

Kimpton Hotel Eventi, New York, NY

July 22, 2026

Request Invite

Today’s contact center is the foundation of the modern customer relationship.

In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.

Request Invite

Roundtable At A Glance

One-day experiences hosted at convenient, high-end destinations.
Efficient synthesis of panel discussions alongside focused breakouts.
Strategic sponsor conversations that go beyond vendor booths and boilerplate pitches.

General Session
Cocktails

SPEAKING FACULTY

Critical Voices, Exceptional Dialogue

Hear from and interact with some of the most influential voices in this space.

Casey Denby

Vice President, Sales

Zenarate

Roger Huff

Vice President of CX Advisory

Transcom

Adam Levin

Founder & CEO

Reddy

Catheryn Li

CEO

Simple AI

Paramita Pal

Head of Customer Experience, Credit Card & Unsecured Lending

Sharanya Ravichandran

Senior Principal, Design & Strategy, Subscription Growth

The Wall Street Journal

Ruth Rose

Vice President of Strategic Growth

Transcom

Sridhar Sasidharan

Associate Vice President, Customer Success & Client Services

UPS Digital

Eric Sutton

Chief CX & Design Officer

KeyBank

Aparna Tripathi

Vice President, Digital Transformation Lead, North America, Digital Transformation Office

Chubb

Eric Williamson

Chief Marketing Officer

CallMiner

Grant Young

Senior Manager, CEC Operations

Omaha Steaks

Our Event Partners

Related Upcoming Events

From virtual activations to forums and roundtables at destinations across the country, Consero adapts to serve its attendees. Here’s what’s coming up within your field.