Customer Experience & Contact Center Executive Summit
Kimpton Hotel Eventi, New York, NY
July 22, 2026
Today’s contact center is the foundation of the modern customer relationship.
In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.
Roundtable At A Glance
- One-day experiences hosted at convenient, high-end destinations.
- Efficient synthesis of panel discussions alongside focused breakouts.
- Strategic sponsor conversations that go beyond vendor booths and boilerplate pitches.
SPEAKING FACULTY
Critical Voices, Exceptional Dialogue
Hear from and interact with some of the most influential voices in this space.
Casey Denby
Vice President, Sales
ZenarateJoep Everts
Senior Vice President, Customer Service
ElsevierRoger Huff
Vice President of CX Advisory
TranscomAdam Levin
Founder & CEO
ReddyParamita Pal
Head of Customer Experience, Credit Card & Unsecured Lending
TDSharanya Ravichandran
Senior Principal, Design & Strategy, Subscription Growth
The Wall Street JournalRuth Rose
Vice President of Strategic Growth
TranscomEric Sutton
Chief CX & Design Officer
KeyBankAparna Tripathi
Vice President, Digital Transformation Lead, North America, Digital Transformation Office
ChubbEric Williamson
Chief Marketing Officer
CallMinerOur Event Partners
Related Upcoming Events
From virtual activations to forums and roundtables at destinations across the country, Consero adapts to serve its attendees. Here’s what’s coming up within your field.