Customer Experience
Customer Experience & Contact Center Executive Summit
Hôtel Swexan, Dallas, TX
September 10, 2026
Today’s contact center is the foundation of the modern customer relationship.
In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.
Roundtable At A Glance
- One-day experiences hosted at convenient, high-end destinations.
- Efficient synthesis of panel discussions alongside focused breakouts.
- Strategic sponsor conversations that go beyond vendor booths and boilerplate pitches.
SPEAKING FACULTY
Critical Voices, Exceptional Dialogue
Hear from and interact with some of the most influential voices in this space.
G.D.J. Dorai
V.P. Operations
RichpanelJacob Millorino
Partnerships Manager
RichpanelIsabel Leal
Project Manager, Customer Experience
Kohler Co.Tarah Nelson
Head of Customer Experience
Drink NectarJay Shashidharan
Assistant Vice President, Digital Products
Rocket MortgageAlishia Spriggins
Vice President, Customer Success & Experience
CSC ServiceWorksAmit RG
Chief Executive Officer
RichpanelAna Torres
Director, Contact Center Technology & CX
American AirlinesOur Event Partners
Related Upcoming Events
From virtual activations to forums and roundtables at destinations across the country, Consero adapts to serve its attendees. Here’s what’s coming up within your field.