Customer Experience & Contact Center Executive Summit
Hôtel Swexan, Dallas, TX
September 10, 2026
Today’s contact center is the foundation of the modern customer relationship.
In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.
Roundtable At A Glance
- One-day experiences hosted at convenient, high-end destinations.
- Efficient synthesis of panel discussions alongside focused breakouts.
- Strategic sponsor conversations that go beyond vendor booths and boilerplate pitches.
SPEAKING FACULTY
Critical Voices, Exceptional Dialogue
Hear from and interact with some of the most influential voices in this space.
G.D.J. Dorai
Vice President of Operations, Co-Founder
RichpanelGriffin Houlihan
Partnerships Manager
RichpanelJacob Millorino
Partnerships Manager
RichpanelJay Shashidharan
Assistant Vice President, Digital Products
Rocket MortgageAmit RG
Chief Executive Officer
RichpanelAna Torres
Director, Contact Center Technology & CX
American AirlinesOur Event Partners
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