Leaders in Customer Experience
Senior customer experience leaders meet a range of challenges and opportunities as they develop strategies for success. Consero invites those executives to assess and share perspectives on the greatest concerns of the function.
Attendee-Driven Content, Unmatched Connections
From virtual activations to multi-day forums, every event is designed for customer experience professionals and their most pressing concerns.
Customer Experience
Customer Experience & Contact Center Forum
The Biltmore Miami, Coral Gables, FL
March 19–21, 2023
DetailsCustomer Experience
Patient Experience Forum
Four Seasons Hotel, Westlake Village, CA
July 24–26, 2023
DetailsCustomer Experience
Customer Experience & Contact Center Forum
The Wigwam, Litchfield, AZ
October 1–3, 2023
DetailsCustomer Experience
Chief Marketing Officer Forum
Four Seasons Hotel, Westlake Village, CA
November 12–14, 2023
DetailsWho Attends
Leaders Across Customer Experience
From the customer experience leads of international organizations to the most innovative service provider executives, Consero attendees are transformational champions for the consumer.
- C-Level
- Deep Functional Expertise
- Key Decision-Makers
Our Attendees:
March 2019
Customer Experience Report
Today’s CX landscape requires senior executives to create a more integrated approach than ever before. From developing a premium tech stack to cultivating culture that celebrates the customer, CX leaders must embrace transformation in ways highlighted by this report.
“Consero’s events are uniquely suited to individuals who want to get valuable perspective from peers both within their industry and across industries on relevant topics challenging today’s service organizations. The connections you make to talented executives allow you to gain perspective and give back in ways that help the service industry prosper as a whole.”
Where We Specialize
The Consero experience is focused around one of five core functions—Legal, Human Resources, Procurement, Customer Experience and Technology.