Senior customer experience leaders meet a range of challenges and opportunities as they develop strategies for success. Consero invites those executives to assess and share perspectives on the greatest concerns of the function.
From virtual activations to multi-day forums, every event is designed for customer experience professionals and their most pressing concerns.
From the customer experience leads of international organizations to the most innovative service provider executives, Consero attendees are transformational champions for the consumer.
Today’s CX landscape requires senior executives to create a more integrated approach than ever before. From developing a premium tech stack to cultivating culture that celebrates the customer, CX leaders must embrace transformation in ways highlighted by this report.
The Consero experience is focused around one of five core functions—Legal, Human Resources, Procurement, Customer Experience and Technology.
Topics ranging from the ins and outs of critical legal operations concerns to the nuance of navigating compliance matters.
Discussion around learning & development programming, talent acquisition concerns, equity and inclusion strategies, and everything in between.
Dialogue concerning the nuance of strategic sourcing, navigating contract roadblocks, and adding new partners to a procurement portfolio.