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Leaders in Customer Experience

Senior customer experience leaders meet a range of challenges and opportunities as they develop strategies for success. Consero invites those executives to assess and share perspectives on the greatest concerns of the function.

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Attendee-Driven Content, Unmatched Connections

From virtual activations to multi-day forums, every event is designed for customer experience professionals and their most pressing concerns.

Customer Experience

Customer Experience & Contact Center Forum

The Biltmore Miami, Coral Gables, FL

March 10–12, 2025

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Customer Experience

Customer Experience & Contact Centre Forum

Sopwell House, St. Albans, Hertfordshire, UK

25–27 June, 2025

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Customer Experience

Customer Experience & Contact Center Forum

The Wigwam, Litchfield, AZ

October 8–10, 2025

Details

Who Attends

Leaders Across Customer Experience

From the customer experience leads of international organizations to the most innovative service provider executives, Consero attendees are transformational champions for the consumer.

  • C-Level
  • Deep Functional Expertise
  • Key Decision-Makers

Our Attendees:

hertz Logo
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Consero Insights

The Power of Perspectives

Consero attendees are among the most influential voices in their fields—so we’re giving their ideas a platform beyond our events. Explore topics, tips, and takeaways sure to empower new perspectives.

“Consero’s events are uniquely suited to individuals who want to get valuable perspective from peers both within their industry and across industries on relevant topics challenging today’s service organizations. The connections you make to talented executives allow you to gain perspective and give back in ways that help the service industry prosper as a whole.”

Where We Specialize

The Consero experience is focused around one of five core functions—Legal, Human Resources, Procurement, Customer Experience and Technology.

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