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Leaders in Customer Experience

Senior customer experience leaders meet a range of challenges and opportunities as they develop strategies for success. Consero invites those executives to assess and share perspectives on the greatest concerns of the function.

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Attendee-Driven Content, Unmatched Connections

From virtual activations to multi-day forums, every event is designed for customer experience professionals and their most pressing concerns.

Customer Experience

Customer Experience & Contact Center Forum

The Wigwam, Litchfield, AZ

October 1–3, 2023


Customer Experience

Customer Experience & Contact Center Forum

The Biltmore Miami, Coral Gables, FL

March 18–20, 2024


Customer Experience

Customer Experience & Contact Centre Forum

Ashridge House, Berkhamsted, UK

15–17 April 2024


Customer Experience

Customer Experience & Contact Center Forum

The Ritz-Carlton Dallas, Las Colinas, Irving, TX

October 6–8, 2024


Who Attends

Leaders Across Customer Experience

From the customer experience leads of international organizations to the most innovative service provider executives, Consero attendees are transformational champions for the consumer.

  • C-Level
  • Deep Functional Expertise
  • Key Decision-Makers

Our Attendees:

hertz Logo
us bank Logo
freddie mac Logo
adobe Logo

March 2019

Customer Experience Report

Today’s CX landscape requires senior executives to create a more integrated approach than ever before. From developing a premium tech stack to cultivating culture that celebrates the customer, CX leaders must embrace transformation in ways highlighted by this report.


“Consero’s events are uniquely suited to individuals who want to get valuable perspective from peers both within their industry and across industries on relevant topics challenging today’s service organizations. The connections you make to talented executives allow you to gain perspective and give back in ways that help the service industry prosper as a whole.”

Where We Specialize

The Consero experience is focused around one of five core functions—Legal, Human Resources, Procurement, Customer Experience and Technology.

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