Customer Experience

Customer Experience & Contact Center Executive Summit

Hôtel Swexan, Dallas, TX

September 10, 2026

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Today’s contact center is the foundation of the modern customer relationship.

In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.

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Roundtable At A Glance

One-day experiences hosted at convenient, high-end destinations.
Efficient synthesis of panel discussions alongside focused breakouts.
Strategic sponsor conversations that go beyond vendor booths and boilerplate pitches.

General Session
Cocktails

SPEAKING FACULTY

Critical Voices, Exceptional Dialogue

Hear from and interact with some of the most influential voices in this space.

Tarah Nelson

Head of Customer Experience

Drink Nectar

Alishia Spriggins

Vice President, Customer Success & Experience

CSC ServiceWorks

Our Event Partners

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