In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.
Please view Consero’s health and safety protocols for in-person events here.
SPEAKING FACULTY
Hear from and interact with some of the most influential voices in this space.
Group Vice President, Key Client Office
ENGIEHead of Customer Support
BatopinSenior Director, Global Customer Experience
SCIEXVice President, Global Customer Success
BoardAccount Executive
Nextiva, IncHead of Customer Success, EMEA
GoogleProduct Owner, Intelligent Automation & AI
Lloyds Banking GroupCustomer Experience & Commercial Operations Leader EMEA
3MHead of Contact, Claims & Operations
SimplyhealthVice President, Customer Experience and Managed Services
WithSecureHead of Online Customer Experience
Westminster City CouncilStrategy Manager, Customer Service EMEA
PfizerManager, Customer Experience
Cineworld GroupHead of International Cloud Services
Deutsche TelekomManager, Customer Relations
Kenya AirwaysHead of CX Impact & Strategic Marketing
Hilti Great BritainChief Commercial Officer and Co-Founder
EdgeTierHead Contact Center Operations
d.lightChief Executive Officer and Co-Founder
EdgeTierHead of Customer Experience Management and Market Research Erste
MagyarországSenior Solution Consultant
VerintHead of Customer Experience Management
BBK (Bank of Bahrain and Kuwait)Head of Customer Experience
SBM Bank KenyaChief Commercial Officer
Gear Inc.Head of Customer Care
SanofiGeneral Manager, Europe
SierraGlobal Head of Customer Experience, Solution Engineering
ZoomChief Executive Officer
Voxai SolutionsGlobal Head of Customer Experience
HSBCDirector, Digital, Customer Experience and Community Safety
London Borough Of RedbridgeAccount Executive
UJETChief Exectutive Officer
Assist Digital EU LtdDirector, EMEIA Customer Experience & Sales Order Management
Ingersoll RandGlobal Head of Customer Experience
DS SmithAccount Director
VerintSales Director
SierraFrom virtual activations to forums and roundtables at destinations across the country, Consero adapts to serve its attendees. Here’s what’s coming up within your field.
The Wigwam, Litchfield, AZ
October 8–10, 2025
DetailsThe Biltmore Miami, Coral Gables, FL
March 9–11, 2026
DetailsSopwell House, St. Albans, UK
June 24–25, 2026
DetailsThe Woodlands Resort, Houston, TX
October 4–6, 2026
Details