Customer Experience

Customer Experience & Contact Center Forum

The Ritz-Carlton Dallas, Las Colinas, Irving, TX

October 6–8, 2024

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Today’s contact center is the foundation of the modern customer relationship.

In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.

Please view Consero’s health and safety protocols for in-person events here.

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Forum At A Glance

Multi-day experiences at high-end destinations.
Seamless blend of active panel discussions and intimate breakout sessions.
Thoughtfully incorporated business meetings and engaging down-time opportunities.

General Session
KnowledgeBridge Discussion
Cocktails

SPEAKING FACULTY

Critical Voices, Exceptional Dialogue

Hear from and interact with some of the most influential voices in this space.

Gary Ash

SVP, Business Development & Sales

Working Solutions

Colin Crowley

Vice President, Customer Support

Maven Clinic

April Sealy

Executive Vice President, Operations and Administration

Elevate

Marisa Smith

Vice President, Customer Care

Angi

Aviad Stein

Global Head of Innovation and CXO

Broadridge Financial

April Wiita

Vice President, Program Success

Working Solutions

Our Event Partners

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