Customer Experience & Contact Center Forum
The Ritz-Carlton Dallas, Las Colinas, Irving, TX
October 6–8, 2024
Today’s contact center is the foundation of the modern customer relationship.
In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.
Please view Consero’s health and safety protocols for in-person events here.
Forum At A Glance
- Multi-day experiences at high-end destinations.
- Seamless blend of active panel discussions and intimate breakout sessions.
- Thoughtfully incorporated business meetings and engaging down-time opportunities.
SPEAKING FACULTY
Critical Voices, Exceptional Dialogue
Hear from and interact with some of the most influential voices in this space.
Gary Ash
SVP, Business Development & Sales
Working SolutionsMatt Benner
Assistant Vice President - Voice of the Customer Operations
GM FinancialAbdul Chohan
Vice President, Global Operations
Danaher CorporationColin Crowley
Vice President, Customer Support
Maven ClinicRasheeda James
Vice President, Client Services
AmericorJustin Robbins
Contact Center Evangelist
8x8April Sealy
Executive Vice President, Operations and Administration
ElevateMarisa Smith
Vice President, Customer Care
AngiAviad Stein
Global Head of Innovation and CXO
Broadridge FinancialApril Wiita
Vice President, Program Success
Working SolutionsShannon Yeats
Senior Vice President, National Operations
Progress ResidentialOur Event Partners
