Pymnts.com: Procurement Professionals Unhappy With Tech Options

Originally Published in Pymnts.com | March 15, 2017

Procurement professionals aren’t happy with the technology available to them, finds a new report from Consero Group.

The firm’s 2017 Procurement and Strategic Sourcing report, released this month, identified significant gaps in the technology and resources available to procurement professionals today and found common ways these executives are looking to improve their own experiences. For instance, more than half (54 percent) said they plan to invest in spend analytics technology this year, and nearly half (46 percent) said they will increase their use of eProcurement solutions.

Two-thirds say they already increased their use of data metrics to evaluate procurement processes last year, but 82 percent said they are still unhappy with the level of visibility their current data analytic solutions provide them.

“The procurement department requires a strong technology foundation in order to control costs, manage supplier relations and generally execute the function effectively,” said Paul Mandell, cofounder and CEO of Consero, in a recent interview with SCMR. “To that end, chief procurement officers should consider spending more time and energy in the coming months to identify and close technology gaps, as well as improve data management and analytics within their departments.”

Their overall dissatisfaction with the data technologies at their fingertips is revealed at a critical moment for enterprises everywhere as cybersecurity concerns continue to grow. Procurement officials, Consero found, are similarly worried about cybersecurity, with nearly half (49 percent) citing the issue as their top area of risk this year. Cybersecurity topped the list and was followed by third-party contracts and regulatory compliance.

Procurement executives said their vendor partners aren’t helping in this area, either.

Researchers found 86 percent of these professionals say they do not believe their suppliers are paying enough attention to risk mitigation. According to reports, this concern could be why only 15 percent of procurement executives say they plan to outsource more of their operations this year.

But these executives have to juggle other concerns, too: According to Consero, cost control is their top priority for 2017, with more than three-quarters of those surveyed identifying this challenge; Consero noted this focus may contribute to procurement officials’ increasing interest in spend analytics technology.

See full article here.