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Customer Experience

Contact Center Virtual Roundtable

Virtual Event

June 30, 2021

Today’s contact center is the foundation of the modern customer relationship.

In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.

Topics for discussion include:

  • 2020: A Year in Review & Trends for 2021
  • The Way Forward For Contact Centers: Conversational Ai
  • Happier Customers Mean Higher Profits

"In a world of call center conferences, I truly enjoy the unique format of Consero events. Because the events are smaller in size, and there are panel discussions rather than one presenter, it allows for a great deal of sharing of ideas and concepts. I have been able to utilize more peer-to-peer information from other businesses that are well-known for their reputation of outstanding service in their industry."

Related Upcoming Events

From virtual activations to forums and roundtables at destinations across the country, Consero adapts to serve its attendees. Here’s what’s coming up within your field.

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