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Customer Experience

Customer Experience & Contact Center Virtual Roundtable

Virtual Event

November 9, 2022


The success of every company begins and ends with the customer.

Modern consumers expect more from business than ever before. Companies that ignore those expectations do so at the risk of potentially existential peril, while those that succeed may gain customers for life.

Topics for discussion include:

  • Predictive CX: Becoming a True Hero for Your Customers
  • Achieving the Goal of Improved Customer Retention and Lifetime Value
  • Modernizing Procurement Processes for the Changing World of Business



Critical Voices, Exceptional Dialogue

Hear from and interact with some of the most influential voices in this space.

Susanna Baque

Senior Director, Global Customer Experience


Ashly Beverage

Vice President and Head of Customer Experience


Bill Rasmussen

Director of Telecommunications Architecture & Engineering


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