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Corporate Legal Operations Forum

Lansdowne Resort and Spa, Leesburg, VA

September 18–20, 2023


The key to modernization of the corporate legal function rests squarely on the shoulders of legal operations leadership.

Today’s law departments face an urgent need to shed the inefficiencies of old and leverage new practices and tools to stay competitive. The time for transformation is now, and legal operations executives must lead this effort.

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Advisory Board:

  • Cynthia Allen-Whyte (Huntington Ingalls Industries), Manager, Legal Operations
  • Vicki Brandt (Texas Roadhouse), Senior Program Manager, Legal Operations
  • Kevin Behan (Yum! Brands), Senior Manager, Legal Operations
  • Ryan Black (DoorDash), Chief of Staff, Legal
  • Mark Boone (Bausch Health Companies Inc.), Head of Global Enterprise Risk Management & Legal Operations
  • Carol Bouw (Xcel Energy), Director, Legal Operations
  • Richard Brzakala (CIBC), Senior Director, External Global Legal Services
  • Heather Cowan (Vista Outdoor), Director, Legal Operations
  • Alexandra Cuevas (Petco), Manager, Legal Operations
  • Tammy Dickerson (Envista), Senior Manager, Legal Operations
  • Sheena Ferrari (Zendesk), Director, Legal Operations
  • Sabrina Gesto (Weatherford), Senior Director, Global Legal Operations
  • Aime Hadnot (AT&T), Assistant Vice President, Legal Operations
  • Vivek Hatti (Booking Holdings (, Priceline, Open Table, Kayak, Agoda,, Senior Manager, Legal Operations
  • Don Hinderliter (Sky Chefs, Inc.), Head of Legal and General Counsel
  • Julie Hines (Verizon), Vice President, Innovation, and Strategic Business Operations
  • Katrina Keiffer (Navistar International Corporation), Associate Director, Legal Operations
  • Deisha Ling Vazquez (Zelis), Director, Legal Operations
  • Michael Lordi (Equitable), Head of Law Department Operations
  • Kali McKee (Dutch Bros. Coffee), Director, Legal Operations
  • Robert Mignanelli (Haleon), Chief Operating Officer and Vice President, Legal
  • Carl Morrison (Cosmopolitan Las Vegas), Manager of Legal Services
  • Monique Morreale (MUFG), Managing Director and Deputy General Counsel
  • Susan Nelson (Virgin Orbit), Senior Manager, Legal Operations
  • Jamie Newell (BT Americas Inc.), Legal Director, Americas & UK
  • Rich Robinson (Toyota Motor North America Inc.), Director of Legal Operations & Litigation Support
  • Yesenia Santiago (TelevisaUnivision, Inc.), Vice President and Global Head of Legal Operations
  • Hunter Simon (Technicolor Creative Studios), Vice President, Business Affairs and General Counsel
  • Lynn Simpson (The Chemours Company), Manager, Legal Operations
  • Bianca Weber (Otsuka), Senior Manager, Legal Affairs Strategy & Operations
  • Monique White (Genesys), Director, Legal Operations
  • Ashley Willoughby (II-VI Incorporated), Senior Manager, Legal Operations
  • Lyndsey Wurst Somsen (Securian Financial Group, Inc.), Manager, Legal Operations
  • LaResa Young (St. Jude Children’s Research Hospital), Administrative Director, Legal Operations

Topics for discussion include:

  • Innovation for the Modern Legal Department
  • Best Practices in Outside Counsel and Legal Service Provider Management: Selection, Engagement, Oversight, and Matter Closure
  • Workshop: Understanding the (True) Role of Technology in Legal Operations
  • KnowledgeBridge™: CLM Software Implementation: Case Studies From Start to Finish
  • Diversity, Equity, and Inclusion: Moving the Needle in the Legal Profession
  • How To “Right-Size” Legal Projects For Success
  • Beware the Troll: What Legal Ops Leaders Can Do To Protect Corporate Innovation and Combat the Growing Patent Troll Issue
  • KnowledgeBridge™: Collaborating Across Practice Areas and Departments To Build an Effective Data Management Program
  • How Do You Measure Success?: Developing Operational Metrics
  • KnowledgeBridge™: Best Practices in Communications and Change Management: Advancing Law Department Excellence Through Legal Operations
  • Navigating the New Headwinds of Down Markets, Inflation, Budgetary Restrictions, and Leadership Changes: Approaches for Cost Optimization
  • Beyond CLM, Matter Management, and eBilling: What Lesser-Known Technologies Are Available to Legal Operations?
  • What It Takes To Be an Exceptional Legal Operations Leader

Rotating Roundtable Discussions:

  • Vendor Tactics for Reinvesting Into New Tech
  • Alternative Methods for Rewarding and Retaining Top Talent
  • Legal Ops 101: Establishing a Successful Foundation for Your Legal Department
  • Aligning the Legal Department With ESG and Other Purpose-Driven Initiatives
  • Career Development for Legal Ops
  • Budget Tips and Tricks in Challenging Economic Times
  • Managing the “Great Resignation”
  • Benefits of Benchmarking Your Firm

Please view Consero’s health and safety protocols for in-person events here.


Critical Voices, Exceptional Dialogue

Hear from and interact with some of the most influential voices in this space.

Cynthia Allen-Whyte

Legal Operations Manager

Huntington Ingalls Industries

Tom Bowes

Associate General Counsel

Precision Drilling

Lyndsey Cain

Director, Legal Operations

The New York Times Company

Tammy Dickerson

Legal Operations Manager, Insurance/Risk Management


Michael Dwyer

Director, Workforce Analytics

Motorola Solutions

Jenita Gillespie

Director, Legal Operations

Bon Secours Mercy Health

Ben Hayden

Vice President, Legal Operations

Cengage Group

Julie Hines

Vice President, Innovation, and Strategic Business Operations


Alex (Linqiong) Gao

Director of Legal Operations


Katrina Keiffer

Associate Director, Legal Operations

Navistar International Corporation

Melissa Lauderdale

Vice President, Deputy General Counsel, Legal Operations, and Chief of Staff

Exelon Corporation

Nicolas Leroux

Chief Executive Officer


Michael Lordi

Head of Law Department Operations


Matt Patel

Chief Operating Officer and Co-Founder


James Michalowicz

Senior Manager, Legal Operations Business Performance

TE Connectivity

Maria Passemard

Head of Legal Operations

Johnson Matthey Plc

Kris Satkunas

Director, Strategic Consulting

LexisNexis CounselLink and Parley Pro

Ken Seddon

Chief Executive Officer

LOT Network, Inc.

Lynn Simpson

Manager, Legal Operations

The Chemours Company

Jennifer Zajac

Manager of Legal Operations


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