In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.
Topics for discussion include:
Hear from and interact with some of the most influential voices in this space.
Assistant Vice President, Member ServicesMolina Healthcare
Vice President Customer Care Contact CenterSallie Mae
National Executive Director of Member Service OperationsSteward Health Care
Vice President, Operational ExcellenceLivePerson
Conversational AI ExpertLivePerson
From virtual activations to forums and roundtables at destinations across the country, Consero adapts to serve its attendees. Here’s what’s coming up within your field.
April 20, 2021Details
May 13, 2021Details
May 26, 2021Details
June 15, 2021Details
June 30, 2021Details
July 22, 2021Details
Wigwam Resort, Litchfield, AZ
September 19–21, 2021Details