July 24, 2018 | Convene Midtown East | New York, NY
Join like-minded Heads of Customer Experience for inspiration and insight, networking and learning, and proven strategies to improve your business practices.
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Topics For Discussion
- Internal Culture: How Does Employee Experience Equate To Customer Experience?
- VoC: Effectively Capturing Your Customer’s Expectations
- Charting A Course: Customer Journey Mapping
- AI: Taking The Mystery Out Of Artificial Intelligence
- Tracking ROI: How Are You Measuring & Reporting CX?
Venue: Convene Midtown East730 3rd Ave, New York, NY 10017
Located just two blocks from Grand Central Terminal, 730 Third Avenue currently hosts the world's most important meetings and iconic events, from the James Beard Awards to attendees from the United Nations.
Attendees Rave About Consero
“In one word, Inspirational! It was excellent, delivering up to promise. High-level execs, discussions, and no Powerpoints!”
“Really good group of intelligent people with diverse expertise and experience.”
“Excellent organization, good quality discussion, time well spent.”
“Intellectual Platform for CX professionals at an Inspiring location.”
“The variety of experiences and examples was invaluable and will allow me to take actionable ideas back to my company.”
“Intense and usable peer discussions and relationships.”
“It was a terrific combination of meaningful content, networking opportunities and exposure to vendor solutions. Very well run!”
“A collection of great minds sharing great ideas for the greater good of our industry.”
“The Forum is professionally done – more intimate, allowing for better connections, networking and idea sharing.”
“I enjoyed the form of panel discussions, Q+A, and KnowledgeBridge sessions. One-on-ones were good for learning about vendors. I also liked the small number of participants.”
“Enlightening, interesting, useful; plenty of learning and networking opportunities.”
“A great group of industry experts willing to share their experiences and insights, knowing that we all have shared goals.”
“Very intuitive and engaging experience.”
“Excellent opportunity to network and learn.”