Customer Experience Events

Join your fellow executives for uniquely intimate learning and networking.

RESOURCES HIGHLIGHTS

November 28, 2016

December 2016 Contact Center Report

The contact center industry is facing more pressure to perform in a consistent and cost-effective manner than ever before. Customers seek short wait times and first […]
August 25, 2016

June 2016 Global Customer Experience Report

A positive customer experience requires seamless integration across multiple contact channels. Today’s customers expect to receive instant responses from their favorite brands, with quick and favorable […]
March 16, 2016

Contact Center Pipeline: The 3 Winning Data Strategies for Contact Center Success

Originally Published in Contact Center Pipeline | March 16, 2016 | By David Dorsey Illustration By Janik Sollner Effective data use can separate the preeminent contact […]

TRADITIONAL CONFERENCES or THE CONSERO MODEL


Varying Seniority

Most conferences

have attendees with varying seniority.



vs.

C-Suite

With Consero,

you will be among a select group of senior-level executives.


Powerpoint

Most conferences

rely on lectures with “Death by PowerPoint.”



vs.

Discussion-based

With Consero,

the sessions are discussion-based with content driven by you and your peers.


Vendor booths

Most conferences

offer value limited to branded giveaways from a sea of vendor booths.



vs.

Best-In-Class

With Consero,

you have the opportunity to meet one-on-one with best-in-class service providers selected by you and your peers.