Customer Experience Events

Join your fellow executives for uniquely intimate learning and networking.

RESOURCES HIGHLIGHTS

April 24, 2018

April 2018 Contact Center Report

The attached report highlights the current trends facing the contact center community. On the positive side, this group has a diversified approach to customer care. However, […]
September 13, 2017

Customer Think: The Future of Cognitive AI in Customer Experience

Originally Published in Customer Think | By Alex Weihmann | September 12, 2017 The ability for companies to collect, store, and manage vast amounts of digital […]
January 12, 2017

Consero’s Customer Experience Forum to Discuss New Strategies on Digital Transformation, Voice of the Customer, and ROI of Great Customer Experience

Bethesda, MD (Jan. 12, 2017) — Consero Group, an international leader in hosting high-level, invitation-only events for senior executives, announced today that it will hold its annual […]

TRADITIONAL CONFERENCES or THE CONSERO MODEL


Varying Seniority

Most conferences

have attendees with varying seniority.



vs.

C-Suite

With Consero,

you will be among a select group of senior-level executives.


Powerpoint

Most conferences

rely on lectures with “Death by PowerPoint.”



vs.

Discussion-based

With Consero,

the sessions are discussion-based with content driven by you and your peers.


Vendor booths

Most conferences

offer value limited to branded giveaways from a sea of vendor booths.



vs.

Best-In-Class

With Consero,

you have the opportunity to meet one-on-one with best-in-class service providers selected by you and your peers.