Customer Experience Events

Join your fellow executives for uniquely intimate learning and networking.

    RESOURCES HIGHLIGHTS

    January 12, 2017

    Consero’s Customer Experience Forum to Discuss New Strategies on Digital Transformation, Voice of the Customer, and ROI of Great Customer Experience

    Bethesda, MD (Jan. 12, 2017) — Consero Group, an international leader in hosting high-level, invitation-only events for senior executives, announced today that it will hold its annual […]
    November 28, 2016

    December 2016 Contact Center Report

    The contact center industry is facing more pressure to perform in a consistent and cost-effective manner than ever before. Customers seek short wait times and first […]
    August 25, 2016

    June 2016 Global Customer Experience Report

    A positive customer experience requires seamless integration across multiple contact channels. Today’s customers expect to receive instant responses from their favorite brands, with quick and favorable […]

    TRADITIONAL CONFERENCES or THE CONSERO MODEL


    Varying Seniority

    Most conferences

    have attendees with varying seniority.



    vs.

    C-Suite

    With Consero,

    you will be among a select group of senior-level executives.


    Powerpoint

    Most conferences

    rely on lectures with “Death by PowerPoint.”



    vs.

    Discussion-based

    With Consero,

    the sessions are discussion-based with content driven by you and your peers.


    Vendor booths

    Most conferences

    offer value limited to branded giveaways from a sea of vendor booths.



    vs.

    Best-In-Class

    With Consero,

    you have the opportunity to meet one-on-one with best-in-class service providers selected by you and your peers.