October 22–24, 2017, The Biltmore Hotel, Coral Gables, Florida
Contact Center Invitation Request
Please complete the form below to be contacted regarding event attendance.
Topics For Discussion
- Managing Engaged At-Home Agents
- Fostering A Sense Of Customer Advocacy
- Metrics & Data: When To Stop Analyzing & Take Action
- Automation Chatbots, IVR & The Digital Agent
- Voice Of The Customer: Keeping Your Ear To The Ground
Venue: The Biltmore Hotel1200 Anastasia Avenue, Coral Gables, FL 33134
A 15-minute drive from Miami International Airport, the Biltmore Hotel is a National Historic Landmark.