Contact Center Invitation Request

October 22–24, 2017, The Biltmore Hotel, Coral Gables, Florida

Contact Center Invitation Request

Please complete the form below to be contacted regarding event attendance.

Topics For Discussion

  • Managing Engaged At-Home Agents
  • Fostering A Sense Of Customer Advocacy
  • Metrics & Data: When To Stop Analyzing & Take Action
  • Automation Chatbots, IVR & The Digital Agent
  • Voice Of The Customer: Keeping Your Ear To The Ground

Venue: The Biltmore Hotel

1200 Anastasia Avenue, Coral Gables, FL 33134

A 15-minute drive from Miami International Airport, the Biltmore Hotel is a National Historic Landmark.