April Forum Is First in Switzerland for Consero

BETHESDA, MD – (April 13, 2015) – Consero Group, an international leader in hosting high-level, invitation-only events for senior executives, today announced the 2015 IP Forum for Pharmaceuticals & Biotechnology to be held 20-22 April in Egerkingen, Switzerland. The upcoming Forum, strategically situated between Zürich and Basel, is the first in Switzerland for Consero.

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BETHESDA, MD – (April 9, 2015) –  Forty-seven percent of contact center executives expressed dissatisfaction with the quality of training their service center agents are receiving, according to a new survey by Consero Group, an international leader in creating high-level, invitation-only events for senior executives.  The results were reported as part of the 2015 Contact Center Data Survey, compiled by Consero Group.

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BETHESDA, Md- (March 24, 2015) – When assessing areas of risk facing their departments, nearly half (45%) of Chief Procurement Officers named supplier risk as a top concern, according to a new survey by Consero Group, an international leader in creating high-level, invitation-only events for senior executives. The results were reported as part of the 2015 Global Procurement & Strategic Sourcing Data Survey, compiled by Consero Group.

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Originally Published in Supply Chain Management Review | By Patrick Burnson | March 23, 2015

The results were reported as part of the 2015 Global Procurement & Strategic Sourcing Data Survey, compiled by Consero Group.

When assessing areas of risk facing their departments, nearly half (45%) of Chief Procurement Officers named supplier risk as a top concern, according to a new survey by Consero Group.

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Originally Published in Corporate Counsel | By Michael W. Peregrine | March 20, 2015

Governance effectiveness at any company will benefit from the board of directors’ expanded interaction with the general counsel.

Ideally, this enhanced interaction would go beyond the traditional practice of general counsel attendance at board meetings, responding to questions and presenting reports on specific agenda matters; it also would go beyond the “best practice” of periodic executive sessions with the general counsel. Instead, communication between the board and general counsel should extend to greater, and more formal (e.g., quarterly reports), opportunities for the general counsel to share perspectives on a broader range of issues that do, or ought to, matter to the board.

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Originally Published in SmallBizDaily | March 7, 2015 | By Rieva Lesonsky

1) Escape from the Cubicle Jungle

These days, workplaces come in a variety of shapes and sizes. Many companies are allowing employees to work at home, which, while a great perk, isn’t an option for all businesses. But there’s a way you can provide a more comfortable working environment in the office, and not a cubicle jungle.

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Originally Published in Law Society Gazette | March 9, 2015 | By Monidipa Fouzder

Companies may be exposing themselves to compliance risks by not involving their chief compliance officers (CCOs) in big-picture international business decisions, research by a consultancy suggests.

A report from consultancy Consero shows that more than half (58%) of CCOs do not feel their compliance department is sufficiently integrated into corporate decision-making and strategy.

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Forum includes panel discussion on mapping a successful customer experience initiative led by Baker Tilly Principal Kurt Schroeder.

DATELINE (March 6, 2015) – Accounting and advisory firm Baker Tilly Virchow Krause, LLP (Baker Tilly) is pleased to announce its participation as a sponsoring partner at Consero Group’s annual U.S. Customer Experience Forum to be held March 15–17, 2015, at The Biltmore Miami Coral Gables in Coral Gables, Fla.

It is the third consecutive year Baker Tilly has sponsored the U.S. Customer Experience Forum presented by Consero, a leader in high-level, invitation-only events for senior executives.

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Originally Published in Intellectual Property Magazine | March 5, 2015 | By Paul Mandell

A survey of IP counsel working in life sciences has revealed the three biggest challenges they face. Paul Mandell offers some solutions…

The chief intellectual property (IP) counsel of today’s global life science companies have more challenges to tackle than ever before. The protection of IP in the pharmaceutical and biotechnology industries is vital not only to corporate success, but also to the innovations these companies bring to the world. Chief IP counsel in life sciences must understand the ever-changing environment in which they are working, staying on top of the latest relevant rules and adjusting their strategies accordingly.

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Forum to Be Held March 15-17 in Miami, Fla.

BETHESDA, MD – (March 4, 2015) – Consero Group, an international leader in hosting high-level, invitation-only events for senior executives, today announced the 2015 Customer Experience Forum to be held March 15 – 17 at The Biltmore Miami Coral Gables in Miami, Florida. The upcoming Forum will address how data can transform customer experience strategy as well as other challenges facing executives today.

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