Originally Published in Above The Law | January 12, 2014 | By Joe Patrice

Over the last few years, in-house counsel have broadcast one message loud and clear to law firms: no thanks, we got this. Year after year, clients moved more and more work in-house, viewing larger in-house departments as a cost-effective alternative to outside counsel. Even as the economy improved for everyone else last year, chief legal officers reported a staunch unwillingness to increase spending on outside counsel, preferring to keep work themselves. As Annie Oakley put it, “anything you can do, I can do equivalently well at a fraction of the corporate legal spend.”

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Originally Published in Entrepreneur | January 12, 2015 | By Paul Mandell

Most startup founders leverage expertise of one kind or another to launch their businesses.

For example, in my first startup, a legal-industry business, I used knowledge of practicing law to connect with clients. Two co-founders of Consero, my events-industry startup, brought experience building world-class conferences. However, for the business to grow, you need not just founders’ knowledge but a team to share the workload.

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Originally Published in Corporate Counsel | January 12, 2015 | By Sue Reisinger

Corporate legal departments are under growing pressure to be more efficient but at the same time are receiving more resources to accomplish that goal, according to a new survey of chief litigation officers by the Consero Group.

“Chief litigation officers will inevitably be faced with pressure to execute their functions more effectively and to control spend more efficiently in the coming year,” the 2014 Corporate Litigation Data Survey report states.

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Legal Department’s Internal and Outside Counsel Expenditures Expected To Rise in 2015

BETHESDA, Md- (Jan. 12, 2015) – Reflecting the need for more in-house support, a third (34%) of surveyed Chief Litigation Officers reported an increase in the size of their internal litigation teams during the past year, according to the new 2015 Corporate Litigation Data Survey, developed by Consero Group—an international leader in creating high-level, invitation-only events for senior executives—in partnership with Serengeti Law, a Thomson Reuters business.

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Originally Published in Corporate Counsel | January 1, 2014 | By Sue Reisinger

A few years ago, if you had asked general counsel Chris Fowler if he thought he’d make a career out of metrics and the law, he would have answered “never.” But how times have changed. Fowler has not only built a career around an area that has grown sizzling hot in recent years, he has also demonstrated that it’s not just the numbers that make a big difference, it’s what you do with them.

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BETHESDA, Md- (January 6, 2014) – Consero Group, an international leader in creating high-level, invitation-only events for senior executives, today announced the 2015 Procurement & Strategic Sourcing Forum to be held January 25-27 at The Biltmore Miami Coral Gables in Coral Gables, Fla. The upcoming Forum will address identifying and extinguishing risk in the short and long term, among other topics.

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DUBLIN, Ireland – (22 December 2014) – Consero Group, an international leader in creating high-level, invitation-only events for senior executives, today announced a new survey that found just 15 percent of Europe’s Chief Customer Experience Officers report having accurate means to measure return on investment on social media activities. The finding was reported as part of the 2014 European Customer Experience Data Survey, compiled by Consero Group in partnership with Qualtrics, provider of the world’s leading insight platform and the most powerful online survey engine.

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Originally Published in MyCustomer | December 22, 2015 | By MyCustomer

Just 15% of Europe’s Chief Customer Experience Officers (CCO) claim to have an accurate approach to measuring social media return-on-investment (ROI), according to a study conducted byConsero and Qualtrics Research.

The findings are a result of the recent 2014 European Customer Experience Data Survey, which aimed to decipher the focus areas for those in the relatively new role of CCO, across Europe.

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Originally Published in Entrepreneur | December 19, 2014 | By Paul Mandell

If your startup is like most others, you have experienced a pivot of one kind or another. This can be for a variety of reasons — either your target market changed along the way, you found a new opportunity or your business plan was flawed.

Regardless of the reason, it is important that you get the pivot right. When changing course, the last thing you want to do is set the team off on a wild goose chase or take a situation from bad to worse.

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Originally Published in Entrepreneur | December 9, 2014 | By Paul Mandell

Entrepreneurs who watch ABC’s Shark Tank may think that winning an investment from the “sharks” — an illustrious group of wealthy business moguls — is the entrepreneurial dream come true.  But in reality, selling a piece of your business to an investor, whether one of ABC’s sharks or a close friend, carries a variety of risks that should be considered carefully. Taken from the wrong source or from someone whose relationship you manage poorly, capital can cost you far more than you anticipate.

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